System Processor

Job Purpose: Responsible for meeting or exceeding section targets and metrics by ensuring accurate and timely processing of applications, user orientation, management, and maintenance of system tools and applications, process improvement including innovations, and performing assigned tasks to ensure all service level agreements and key performance indicators are all met by the section.

Responsibilities:

• Planning
  • Plans the efficient use of resources required to implement the tasks assigned to achieve the section's programs and output
  • Develop a schedule for completion that effectively allocates the resources to the duties
  • Coordinates with fellow team members in carrying out assignment
• Administrative
  • Ensure one’s personal goals and development plans are aligned with the organization's objectives and attained in the best means possible.
  • Monitor and recommend requirements on materials and equipment to perform one's role and responsibility.
  • Facilitates necessary administrative tasks for regular company procedures such as but not limited to requests for payments, purchase orders and liquidation
• Operations
  • Ensures execution of all work tasks to achieve SLAs/KPIs
  • Ensures that all pole attachment-related applications by pole users are inspected and verified on the set SLA
  • Conducts Safety Orientation to Pole Users’ employees especially the field workers and to other individuals or groups who will perform pole attachment-related works on AP DU and jointly-owned poles
  • Conducts user orientation and training to Pole Users in using the department’s online application tool/s for pole attachment applications
  • Provides assistance and answers to Pole Users’ queries and process concerns
  • Generate Pole User violation reports and notices.
  • Manages and maintains section tools and applications (i.e. PAMS)
  • Generate section performance reports
  • Extracts and prepares billing quantity reports for billing statement creation
  • Participate on reviews of current processes to create and implement innovative solutions to streamline processes for improved efficiency and performance
  • Ensures implementation of other assigned tasks not listed above
• Others
  • Ensures compliance and adherence to ISO IMS, AMS and other implemented management systems
  • Readily assumes tasks requiring immediate or urgent attention that may be reasonably assigned by the Team Leader
  • Participates in promoting 5S in the workplace including service vehicles and locker rooms

Qualifications

• Graduate of 4 years Technology courses (Electrical/electronics/IT/Computer)
• Project-based