Data Accuracy Auditor

Mission Function:

Drive the achievement of RAB accuracy targets by rigorously auditing internal data and asset controls, identifying discrepancies, and ensuring continuous compliance with accuracy standards.rate

Job Responsibilities:

1. Work Order Auditing (40%)

•  Review Work Orders: Regularly check completed jobs to verify that labor hours, travel time, and parts usage are accurate.
• Verify Documentation: Ensure every job has the required proof of work, including technician signatures, customer sign-offs, site photos, and completed safety checklists.
• Identify Errors: Spot check for unusual patterns, such as repair times that are too long, excessive parts usage, or safety checks completed suspiciously fast.
• Monitor Open Jobs: Track and resolve older, open work orders that are preventing us from closing out jobs and recognizing revenue.

2. Billing & Revenue Accuracy (25%)

• Reconcile Invoices: Compare the work performed against the customer contract to ensure pricing, discounts, and service terms are applied correctly before billing.
• Prevent Revenue Loss: Identify billable tasks or parts that were recorded in the field but missed in the final invoice due to system errors.
• Resolve Disputes: Investigate customer billing complaints by reviewing GPS logs, system history, and audit trails to validate the work performed.
• Catch Duplicates: Run checks to prevent double-billing for the same job or duplicate payments to vendors.

3. Data Integrity & Controls (25%)

• Maintain Data Accuracy: Periodically audit our main system databases (customer lists, price sheets) to remove outdated codes and ensure contract dates are current.
• Test System Rules: Work with IT to ensure our software correctly enforces rules, such as mandatory data fields and approval workflows.
• Monitor Permissions: Review user access to ensure that the people creating work orders cannot also approve credits or write off debt without oversight.
  
  

4. Reporting & Improvement (10%)

• Track Performance: Create monthly reports showing error rates by technician, region, and service type.
• Fix Root Causes: Analyze why errors happen and recommend training or software changes to stop them from happening again.

Job Qualifications:

• Bachelor’s degree in Engineering, Accounting, Finance, Business Management, or Operations.
• 1-2 years of experience with strong technical skills and analytical skills.
• Data Analysis: Ability to review large sets of data to identify patterns, errors, and trends.
• Open to fresh graduates with strong internship experience in utilities and technical field.

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